Posts Tagged ‘Installation’

I faced a strange issue during commerce site unpacking in test environment. The site packager shows the following error.

CS error

and the same error is logged in pub.log file – “Unable to access IIS.  Either it is not installed, not running, or the user does not have sufficient priviledges

I’m running as an Administrator on the box. I believe it is due to specific sites in IIS. I removing all the sites from IIS and when re-running the site packager, I am able to install the commerce server site without issue. Removing my existing IIS sites will work fine in local machines but will not work if we try to do the same in preproduction or production machines. This has triggered me back to do research on this issue.

I binged/googled, but the solutions I find online will not solve the problem. After investigation, I found that commerce server site packaging tool is parsing all web sites one by one before installing the site. Some where the tool fails to ready IIS metadata and start throwing the error. I found that it is happening if the server has any websites which are running on https (i.e., certificates installed).  I am able to figure out the fix for this issue and the fix is assigning port 80 (with different host headers) to all the websites which uses https. After doing this change, the packager/CS 2009 site wizard is working fine. I following below approach in production environment (which may or may not work for you).

  1. Create port 80 binding (with different headers) to all websites where Https is used.
  2. Create the commerce site.
  3. Once our site started working, remove the bindings we have created from the websites.

Not sure whether there is any other better approaches available but this procedure has fixed my problem.

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When configuring SharePoint commerce services, we may get some warning like – "Check for SharePoint Infrastructure Update: failed". The error may be due to not installing all mandatory infrastructure updates.

Check if the following software are installed are properly

  • Cumulative update package (Would Require Registration and a download/password link would be emailed)
  • Verify SharePoint Products and Technologies Configuration Wizard does not throw any error. If any of the above are not installed then

    1. Download & Install Windows SharePoint Services 3.0 Or MOSS. Run SharePoint Products and Technologies Configuration Wizard
    2. Download & Install Windows SharePoint Services 3.0 Service Pack 1 Or MOSS SP1. Run SharePoint Products and Technologies Configuration Wizard.
    3. Download & Install Infrastructure update x64 / Infrastructure update x32. Run SharePoint Products and Technologies Configuration Wizard.
    4. Download & Install February cumulative update package.Run SharePoint Products and Technologies Configuration Wizard
    5. Run SharePoint Commerce Services Configuration Wizard. If you encounter a failure in “SharePoint Admin Service”
    6. Change following registry settings
      Add: DWORD ServicesPipeTimeout @ HKLM\SYSTEM\CurrentControlSet\Control & assign 60000
      Modify: WaitToKillServiceTimeout to 120000 @ HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control string value
      Reboot the server

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