Posts Tagged ‘commerce server manager’
March 22, 2010 | 
Author Nice to see old errors back on the screen and we can fix them fast as we already know the remedy. One of my team member was getting “Loading Editor” error on click on site editor or profiles in commerce server manager. She was not able to proceed with her work and the error she is getting is not new to commerce server resources but when we bing/google, you may not find a remedy nor you don’t see any entry in the event log.
Couple of alternative solutions to fix this issue.
1. Uncheck “Enhance security configuration” components under IE. To do this, follow these steps:
1. Click Start, click Settings, click Control Panel, and then double-click Add or Remove Programs.
2. In Add or Remove Programs, click Add/Remove Windows Components.
3. In the Windows Components Wizard, click to select the Internet Explorer Enhanced Security Configuration check box, and then click Details.
4. Click to clear the For administrator groups check box.
5. Click to clear the For all other user groups check box, and then click OK.
6. Click Next, and then click Finish.
2. Add the name of the computer to the trusted sites. To do this, follow these steps:
In Internet Explorer, click the Tools menu, and then click Internet Options.
In the Internet Options dialog box, click the Security tab.
Under Select a Web content zone to specify its security settings, click Trusted sites, and then click Sites.
In the Trusted sites dialog box, type http://<ComputerName>, click Add, and then click OK two times.Note: adding localhost will not fix this issue – you should add computer name.
Once the above changes are done, we are able to see the profiles/site terms. After fixing the issue, I am able to find the same has been documented in support article and the url is http://support.microsoft.com/kb/937764.
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After successful installation & configuration of commerce server 2009, when I tried to open commerce server manager and navigate to global resources –> profiles –> Profile Catalog->Profile definitions, the profile properties didn’t shown up, instead I received a friendly HTML error message (you might have received different error).
After some investigation, I found that the error is due to Widgets virtual directory, which is missing from default port 80 website. For the people who doesn’t know commerce server, widgets directory have few files by which commerce server manager fetches data from commerce server database and it’s mandate to keep them in port 80 website. Since this port 80 website doesn’t have widgets directory, I was getting above error.
In my first attempt, I have create a virtual directory (named “widgets”) and mapped it to C:\Program Files\Common Files\Microsoft Shared\Enterprise Servers\Commerce Server\Widgets directory. But, there is no luck as MOSS is not allow me to access it’s resource and MOSS doesn’t allow us to exclude paths (as we used to have in SharePoint).
I got a wonderful idea (let me appreciate myself – just kidding) and the idea is to solve this issue with HTTP handlers. I created a new website on port 80 with host header as system name as shown below and created a virtual directory (named “widgets”) and mapped it to C:\Program Files\Common Files\Microsoft Shared\Enterprise Servers\Commerce Server\Widgets directory.
The problem is solved. I am able to view profile properties in commerce server manager However, it leads to a limitation of accessing the site with “localhost” (like http://localhost/pages/default.aspx).
Hope my workaround works for you 
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