Commerce Server Blog

Nice to see old errors back on the screen and we can fix them fast as we already know the remedy. One of my team member was getting “Loading Editor” error on click on site editor or profiles in commerce server manager. She was not able to proceed with her work and the error she is getting is not new to commerce server resources but when we bing/google, you may not find a remedy nor you don’t see any entry in the event log.

Couple of alternative solutions to fix this issue.

1. Uncheck “Enhance security configuration” components under IE. To do this, follow these steps:

1. Click Start, click Settings, click Control Panel, and then double-click Add or Remove Programs.
2. In Add or Remove Programs, click Add/Remove Windows Components.
3. In the Windows Components Wizard, click to select the Internet Explorer Enhanced Security Configuration check box, and then click Details.
4. Click to clear the For administrator groups check box.
5. Click to clear the For all other user groups check box, and then click OK.
6. Click Next, and then click Finish.

2. Add the name of the computer to the trusted sites. To do this, follow these steps:

In Internet Explorer, click the Tools menu, and then click Internet Options.
In the Internet Options dialog box, click the Security tab.
Under Select a Web content zone to specify its security settings, click Trusted sites, and then click Sites.
In the Trusted sites dialog box, type http://<ComputerName>, click Add, and then click OK two times.

Note: adding localhost will not fix this issue – you should add computer name.

Once the above changes are done, we are able to see the profiles/site terms. After fixing the issue, I am able to find the same has been documented in support article and the url is http://support.microsoft.com/kb/937764.