Note: Before you proceed with this article, you can refer to the below article which explains how to make multiple discounts work for a given order.
http://microsoftblog.co.in/commerceserver/how-to-make-multiple-discounts-work/
If you open and see discount interaction properties, you can able to find four checkboxes.
- Condition items of this discount can be reused as condition items for other discounts.
- Condition items of this discount can be reused as award for other discounts.
- Award items of this discount can be reused as condition items for other discounts.
- Award items of this discount can be reused as award items for other discounts.
What is condition item? and what is award item? Let’s discuss this with an example. There are three discounts created –
- Discount 1 says buy 1 HTC mobile, get 1 GB Memory stick free
- Discount 2 says buy a LG LCD TV, get HTC mobile file.
- Discount 3 says buy HTC mobile, get Airtel Prepaid card free.
- Discount 4 says buy Nokia mobile, get Airtel Prepaid card free.
Condition is the item where you are applying the discount and award item is the item where you are getting free. In our example, for discount 1, condition item is HTC mobile and award item is
So, what happens when you play with these checkboxes.
- If your basket has four items (say 2 HTC mobiles, one airtel prepaid connection and 1 GB memory stick) and in the marketing manager discount 3 takes priority than discount 1. If the first check box is not checked for discount 1 then you are entitled to get Airtel prepaid connection only and you have to pay money for other three products but if the check box is checked then both discounts are applied and you will get 1 GB memory stick with Airtel prepaid connection.
- If your basket has three items (one LCD TV, 1 HTC mobile and 1 GB memory stick) and in the marketing manager discount 2 takes priority than discount 1. If the second check box is not checked for discount 1 then you are entitled to get free HTC mobile only and if the checkbox is checked then you can able to get two products – i.e., HTC mobile phone, 1 GB memory stick for free by paying to only LCD TV.
- Third check box behavior works similar as check box 2 but in reverse way. If your basket is having LCD TV, two HTC mobile & memory stick and If the third check box is not checked for discount 2 and discount 1 takes priority on discount 2 then the user is entitled to get only memory stick free but if the check box is checked then he will get free HTC mobile and 1 GB free.
- Fourth check box behavior works similar as first check box but in reverse way. If the user has added one Nokia phone and one HTC mobile then he is entitled to get one Airtel prepaid connection free (Discount 4 takes priority on discount 3). If the fourth check box is checked for discount 3 then he has entitled to get two Airtel Prepaid connections free.
Hope this has given fair knowledge on discount interactions. So what are you waiting for, go ahead and test multiple business scenario using discount interactions.
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Hi
We have one issue with promotions. Buy 2 get 1 free promotions is giving the most expensive item for free.For these types of promotions: Buy 2 get 1 free, instead of the cheapest item being free by default, the system is discounting and giving away the most expensive item.
Can you advice what need to check & correct?
Bijo,
Check below article for more details.
http://microsoftblog.co.in/commerceserver/apply-discount-to-least-expense-product/
Ravi Kanth